Technical Support

Support for Retail Management Hero (RMH) Store and Retail Management Hero (RMH) Central, and the legacy Microsoft Retail Management System (RMS) Store Operations and Headquarters.

Technical Support Request Form




    Phone Number


    Remote Access

    We can work with you directly via remote access. Use the Support Request Form above, call or email to contact us. To initiate remote support, you can use this link to open a new page for a Connect Wise Remote Access Session. We will provide you with the required 6-digit session code.


    We can also help with product training, custom report writing, integrated payments and customizations.