Microsoft RMS and SQL Server System Requirements for Windows 10

It is important for customers to not upgrade their Windows Edition and just assume everything will be “OK”.  To use Microsoft RMS with Windows 10, you should be on RMS version 2.0.2000 or later.  To use Microsoft SQL Server with Windows 10 you should be on SQL Server 2012 with Service Pack 2 or later.

Why Windows 10 Upgrades Go Wrong

Usually the upgrade problem is that the computer is an inexpensive product with cheap components that don’t have updated drivers.  If the computer is struggling with Windows 10, or is some peripheral device is no longer working properly then you can search for drivers online.

In the Microsoft RMS environment, you will likely have hardware peripherals (receipt printer, pole display, etc.) and you should ensure that your peripheral driver is Windows 10 compatible.   You may also have RMS software add-ins and each add-in’s manufacturer should be contacted before upgrading to ensure compatibility.

If you want to Roll Back from Windows 10
Windows 10 includes a feature to roll back to the previous version of Windows if you are having problems. In the Settings window, select the Recovery tab, and there will be an option to go back to an older version of Windows. Click “Get started” to return to the previous version of Windows.